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Networking & Connectivity, Tech News October 15, 2026

Globe leads NTC SMS quality test, posts strong mobile speeds and call reliability

Globe recorded strong results in mobile data, messaging, and voice services during the latest joint quality-of-service tests conducted by the National Telecommunications Commission (NTC), according to the company.
The tests measured mobile network performance across Metro Manila, with Globe recording an average SMS success ratio of 99.41% and a 0.74% average call drop ratio. The operator also recorded a peak mobile broadband download speed of 381 Mbps.

Globe records 99.41% SMS success ratio

According to the NTC test results cited by Globe, the company recorded the highest average SMS success ratio among the three mobile operators at 99.41%.
Globe said this made it the only provider in the tests to meet the NTC’s prescribed standard of above 99%.
The company also recorded an average call drop ratio of 0.74%, below the NTC threshold of 2%.
These figures cover essential mobile communication services, including text messaging and voice calls.
Mobile broadband reaches 381 Mbps
The NTC testing also measured mobile broadband performance. Globe recorded a peak download speed of 381 Mbps.
Across the three operators included in the tests, the NTC reported that 113 out of 142 test campaigns recorded speeds above 50 Mbps. The regulator described mobile broadband performance in most of the tested areas as very satisfactory.
DICT monitoring shows broader network improvements
The NTC findings were also reported alongside results from the Department of Information and Communications Technology (DICT)’s nationwide Oplan Bantay Signal monitoring.
Globe’s overall performance score increased from 77.2 in January to 82.6 in September, according to the material. Its average download speed also increased from 36.5 Mbps to 51.53 Mbps over the same period, representing a 41% increase.
Globe General Counsel Atty. Froilan Castelo said the NTC’s continued monitoring provides a measure of service quality and can help identify areas where further improvements are needed.
Globe reports fewer disconnection complaints
The company also pointed to figures from the DICT’s Telco Report Card regarding network reliability.
In September, Globe accounted for 44.76% of the country’s mobile market while representing 6.1% of disconnection complaints, according to the report cited in the material.
The company said disconnection complaints had declined by 64% from January levels.
Globe continues network expansion
Globe said it is continuing network improvements through targeted infrastructure upgrades, faster site deployment, and expanded coverage in underserved communities.
The company also said it is prioritizing areas where additional infrastructure could improve connectivity and pursuing satellite direct-to-cell technology to extend connectivity beyond the reach of traditional mobile networks.
The latest NTC results provide another set of measurements on mobile network performance, while DICT monitoring cited by Globe indicates improvements in its overall performance and average download speeds during 2026.

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